Privacy Policy (Digital Personal Data Protection Act, 2023)
Last updated: September 2026 · Data Fiduciary Notice
1. Who We Are
The Pavilion Club ("we", "our", or "us") operates the sports arena located at 42 Club Road, Adyar, Chennai 600020, India.
2. What Data We Collect & Sources
We collect player phone numbers, names, email addresses, match timestamps, and payment records. We explicitly never see, process, or store credit/debit card numbers or bank credentials — all payment data is processed directly by RBI-licensed payment aggregators (Razorpay).
Data is collected when you book through this website, at our counter desk, or received from partner platforms such as Turf Town when you book through them.
3. Purpose & Data Sharing
Data is processed solely to fulfill your booking, send OTP authentications, provide WhatsApp match reminders, and comply with mandatory tax and audit accounting laws. We never sell, rent, or trade your personal data.
4. Grievance Officer
In accordance with the DPDP Act 2023, for data access, correction, or deletion requests, please contact our designated Grievance Officer:
Name: Jayaraman R., Managing Director
Email: grievance@pavilion.club
Address: The Pavilion Club, 42 Club Road, Adyar, Chennai 600020